Policy status: EXPIRED
Last update: 15/Oct/2021
This document describes the steps to follow in order to apply this flexibility policy due to the Coronavirus (COVID-19) global situation for tickets plated on 139 ticket stock.
This policy is valid as of its publication until the deadline to reissue the ticket and covers only those passengers with tickets purchased from July 1st, 2020 to January 10th, 2021.
(this policy is subject to modifications that will be communicated through this same channel).