We are expanding our operations to Terminal 1 (T1) in Mexico City

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At Aeromexico we are committed to offering our clients the best travel experience. That is why, starting December 11, we will extend operations at Mexico City International Airport (AICM) to  Terminal 1 (T1) as part of our strategy. We will initially operate 20 daily departures from Terminal 1 and will continue to operate from Terminal 2.


With your help, we can make the travel experience better

  • Stay up-to-date with the Aeromexico mobile App. Advise your customers to use the Aeromexico App for the most up to date information about Terminal departures/arrivals and make every trip easy and safe.
  • Our actions. We are launching an extensive communication campaign through all our official channels to ensure that customers are informed about any changes to their original schedule and arrive for Check-in at the correct Terminal. Please make sure to enter contact information correctly in the reservation so that they can be notified.

What should I know?

  • Aeromexico will relocate operations of nine domestic routes to T1: Campeche, Durango, Los Mochis, Matamoros, Nuevo Laredo, Reynosa, Tampico, Zacatecas and Zihuatanejo. You can check the network of national and international destinations that we will continue to operate from T2 here.
  • Check-in at T1. The Check-in counters and kiosks will be in Hall F3, which is best accessed through door 10.
  • Lounge Access. We will offer lounge access to eligible customers departing from Terminal 1 (T1).

Soon we will be sharing more information to ensure an optimal customer experience and so you can advise your clients beforehand. Make sure you visit our dedicated website for more information and FAQs.

We Appreciate your support, which is key to ensuring our clients are informed in a timely manner.

Thank you,

Aeromexico


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