What you need to know about: Branded Fares

Discovering our services: Branded Fares

Dear travel agent, below you will find details and guidelines of our branded fares, as well as, their features to determine: What type of fare we are selling?

Currently, we have 4 branded fares for our markets, as follows:

1.   Basic Fare (Class V)

2.   Classic Fare (Classes R,N,E,T,Q,L,H,K,U,M,B,Y)

3.   AM Plus Fare (Class W)

4.   Premier (Classes I,D,C,J)

For all branded fares (except basic fare) there are 2 fares available, flexible and non-flexible fares.

How to identify the branded fare?

Depending of the route we can identify the type of flexibility of a fare within the fare basis in the 6^th or 7^th position:

Routes to and from: Mexico, Central America, the Caribbean, Canada, South America, Eruope and Asia, the branded fare will be identified in the 7^th position.

For routes between United States and Mexico* the 7^th position will indicate the fare family while the 6^th position will indicate whether it is flexible or not. This is in alignment with the structure of our partner Delta Air Lines.

   US-MX routes                                                              

*There are particular cases where special farebasis codes apply such as: Y9, J9F and W9 that are flexible; and Y9N which is not flexible

What are the differences between a flexible and non-flexible fare?

Ticket Forfeiture-No flexible fares: The forfeiture ticket applies only to non-flexible fares; if the customer decides not to take the flight scheduled in its itinerary, has a maximum of 3 hours before the departure of their flight to make the corresponding changes in the ticket, in case of not making changes in the time-frame indicated above, the ticket loses its total value.

For tickets purchased in Brazil, the No Show fee continues to apply and the passenger has the option of use the value of their ticket if they did not show up for their original flight by paying the change fee and the No Show fee plus the fare difference, if applicable.

Flexible Fares: The flexible fares include the benefit of allowing the No Show, in case that the customer does not take its scheduled flight, can make use the ticket within its validity without a change fee or No Show fee, if applicable, could pay fare difference.

Flexible fares are refundable, it will be necessary to check the fare rule, because depending on the point of sale and date of issue; it will be refundable through EMD or original form of payment.

What benefits do I have with each branded fare?

For Within Mexican Republic (DOM) Central America (CAM), the Caribbean (CAR), Canada (CAN) South America (SUD), Europe (EUR) and Asia (ASI) markets, the following benefits will be available:

Regarding the US market, we have the following benefits:

**Remember**

It is important to consult the fare rule in order to ensure and provide the best information to our clients and will be able to grant them the best options in case they require changes or refund, all our fares are subject to change without prior notice.

If you want to check more information charges per changes according the route and branded fares, click here